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Date:  Sep 16, 2023

Toronto, ON, CA

Operating Sector:  Finance

Position Title:  Specialist, AR Credit and Collections

Build Your Career at Aecon

Aecon is proud to build some of the most impactful infrastructure projects of this generation. From the roads and transit systems that connect our communities, to the communication networks that link us from coast-to-coast, and the water infrastructure that supplies our businesses and homes. Our integral work includes constructing the pipelines that join provinces with the energy that fuels the nation, and the airports and ports that connect us all. Aecon is there, safely and sustainably building the future.  


We lead the infrastructure industry with purpose, and our people are at the heart of everything we do. Our business success relies on strong execution and continuous improvement – driven by the diversity, expertise and teamwork of our employees. We are always searching the globe for exceptional candidates to join the Aecon family and be a part of our forward-thinking, innovative, best-in-class organization!  



Aecon Corporate has an opportunity for a Credit and Collections Specialist in our Operational Finance Shared Services department, located at our Carlson Court office in Toronto.  The Credit and Collections Specialist is responsible for managing quality portfolios with a proactive collection approach. Focus required on analyzing the paying habits of customers, review customer files, evaluate records, interpret and analyze credit reports and make the necessary recommendations to mitigate risk. 


Key Responsibilities

  • Performs credit risk assessments; researches and obtains appropriate credit information to rate credit worthiness of new and existing accounts and makes recommendations of credit limit for approval 
  • Communicates company policies regarding credit, invoicing and payment terms to ensure account payments are received within established terms
  • Good understanding of cash flow reports, financial ratios, trends, etc., successfully analyze and interpret business financial statements and/or other credit information
  • Sound knowledge of credit scores reported on commercial credit bureaus.
  • Perform credit reviews annually, or as required / make recommendations on revisions
  • Monitor exposure levels to mitigate Credit Risk
  • Monitors and collects accounts receivable balances; secures prompt payment from customers while employing commercial sensitivity, business acumen, and good judgment
  • Responsible for reducing delinquency for assigned accounts; meets defined departmental goals
  • Provides timely updates on collection activity; clear and timely notes maintained in system
  • Provides collection status to management during reviews; takes necessary action to drive improvement
  • Provides exceptional customer service; develops effective working relationships with internal and external customers
  • Works with the customer to determine root cause of dispute for unpaid or short-paid invoices; identifies and documents detailed reason
  • Collaborates closely with Operations on customer billing issues including: contract related questions, adjustments, pricing, disputes, and other miscellaneous issues to drive timely resolution
  • Enlists the efforts of the Operations team and Senior Management when necessary to accelerate the collection / dispute resolution process
  • Maintains compliance with required internal controls and departmental procedures
  • Prepares and monitors rolling cash forecast, works with the finance team to improve overall cash flow
  • Supports ongoing analysis of doubtful accounts allowance to ensure adequate provisions are made
  • Prepares AR Reporting / Metrics
  • Participates and/or leads process improvement initiatives as required


Required Knowledge and Skills

  • Passionate about collections and committed to providing excellent customer service
  • Minimum 5 years of experience actively working in AR and dealing with large volume accounts
  • 3 years Credit experience (analysis of customer financial data / third-party credit agency information)
  • Previous experience with SAP
  • Strong computer skills and proficiency in MS office, specifically advanced Excel is required
  • Strong analytical ability and problem-solving skills to interpret data and draw conclusions
  • Ability to work effectively with all levels of management to accomplish goals and objectives
  • Proven effective business writing and professional communication skills; ability to communicate ideas and methodologies clearly to a variety of audiences
  • Collection experience in construction industry is preferred
  • Strong attention to detail and goal oriented
  • Positive attitude
  • High degree of dedication, ownership and initiative
  • Ability to work independently and work in a team environment
  • Strong organizational skills and ability to multi-task
  • Experience in other general accounting activities (Billing, AP, Forecasting, Analysis) - preferred 


Aecon fosters diversity, inclusion and belonging within and across our organization. We welcome all to apply including, women, visible minorities, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity.


We are committed to adhering to the objectives and requirements outlined in the Accessible Canada Act (ACA), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the ACA and its applicable regulations. If you require accommodation under the ACA Act during any step of the application process please click here.