Woodbridge, ON, CA

Operating Sector:  Urban Transportation Systems

Community Relations Specialist

At Aecon, we’re building the future and our people are at the heart of everything we do. We're always looking for exceptional talent to work on our exciting and ever-expanding project portfolios. We are focused on being the #1 Canadian Infrastructure Company and the first choice employer in our industry.



Position Overview

Want to work at Aecon? Aecon is well-positioned in the Canadian marketplace as an industry leader in the development and construction of infrastructure. We have a roster of ongoing major projects here and abroad, record backlog diversified across multiple sectors and duration, and a robust pipeline of future project pursuits. We are in a strong market position, but we are ultimately aiming higher..


Reporting to MTG’s Communications and Stakeholder Relations Lead, the Community Relations Specialist is a key liaison with the Construction management team/on-site construction crews, MTG Communication team, and members of the public. The person in this role gathers updates about planned construction activities and traffic management, then collaborates with the Communications team to develop public notification materials, meetings, and/or activities to inform local residents, businesses and key stakeholders of what, when, and where to expect changes due to construction and who to call for more information.


Key Responsibilities

  • Liaise with Construction management team/on-site construction staff to understand, and accurately communicate the type, sequencing and duration of construction work and its associated impact on the public and other stakeholders.
  • Monitor construction schedules and provide real-time progress updates to the Mosaic Communications team to support the development of accurate and timely public communications materials.
  • Uphold public notification requirements to ensure the public receives advance information of upcoming construction activities and impacts.
  • Foster and maintain relationships with residents, business owners, educational institutions, BIAs, and other stakeholders affected by the Project construction activities.
  • Together with Mosaic staff and project partners, identify, record, track and report on construction-related issues affecting the public along the project route.
  • Attend coordination and working group meetings, as assigned, to identify opportunities for public engagement as well as to coordinate and integrate public communications activities with planned construction works.
  • Support the development of a detailed events calendar that support the Communications Team in planning of all communications/stakeholder relations/ community engagement materials that are consistent, effective, and integrated.
  • Plan, organize and execute public open houses, information sessions, tele-townhalls, community liaison groups, stakeholder meetings, and community events, as assigned, including the logistics to ensure a consistent, effective, and rewarding experience for all.
  • Develop presentations for public meetings and open houses, as assigned.
  • Support the development and maintenance of business signs in the Project corridor.
  • Support on-site incident and crisis communications by providing timely progress updates to the Mosaic Communications team.
  • Attend Communications Working Group meetings, as required.
  • On a rotating schedule with the other Community Relations person, staff the Project Community Office to respond, record and assess public inquiries or comments, where required.
  • Liaise with Mosaic’s staff and the client to respond to public inquiries (in-person, by telephone or via email) about design and construction activities (including information on construction schedules, transit and traffic impacts, community meetings, etc.) in a timely and efficient manner.

Required Knowledge and Experience

  • Post-secondary education in communications, public relations, or journalism.
  • Minimum of five years of experience in Community Relations/Community Liaison and good understanding of communicating about transit projects or construction-related projects.
  • Good presentation and negotiation skills.
  • Excellent oral and written communication skills.
  • Bilingual speaker of English/Italian, English/Spanish, English/Vietnamese, or English/Punjabi is an asset.
  • Must work well within a cross-functional team environment as well as independently.
  • Excellent interpersonal skills: ability to build positive relationships and working effectively with a diverse range of stakeholders.
  • Must be energetic and comfortable with a fast-paced environment with constantly changing needs.
  • Proven track record in coordinating multiple priorities and applying effective issues management techniques.
  • Excellent skills with MS PowerPoint, Word, and Excel.
  • This is an on-site position. Must have a vehicle and be able to drive and walk along the project corridor.


Aecon has every intention of fostering diversity within and across our organization. We welcome those who would contribute to the further diversification of our staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities, and persons of any sexual orientation or gender identity.


If you require accommodation during any step of the application process please click here.